Coronavirus (COVID-19) Update

At Jackson Savings Bank, SSB, the health and safety of our employees, customers and community is our priority. That is why we are monitoring the current situation of the coronavirus disease (COVID-19) and the impact it has on the communities we serve. We are committed to keeping you informed through a variety of channels, including social media, our website, and traditional news and radio, especially if the situation escalates.

Current Situation

According to the Centers for Disease Control and Prevention (CDC), COVID-19 is a highly contagious respiratory illness first detected in Wuhan, China, in December 2019. COVID-19 continues to spread from person-to-person and is a public health concern. The North Carolina Department of Health and Human Services (NCDHHS) is monitoring the situation closely.

Steps we are taking:

  • We are monitoring information from the CDC as well as federal, state, and local agencies to make sure we are aware of the latest CDC recommendations and guidance. We are communicating regularly with our employees to keep them informed and to ensure their safety as well as that of our customers.
  • As a precautionary measure, hand sanitizer is available in our branches for use by both employees and customers, and we are enhancing our cleaning procedures as needed.

Steps you can take:

As the situation evolves, you may use these sites as a resource for obtaining the latest information:

 Follow these everyday preventive actions to help prevent the spread of respiratory diseases, as outlined by the CDC:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are not feeling well.
  • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
  • The CDC’s website provides resources, including status updates, Frequently Asked Questions, Information for Travelers, etc., at:
  • The NCDHHS’s website includes information specific to North Carolina, tips on what you can do to stay healthy, and additional resources at:

Availability of Bank Services

For the protection of our employees, customers, and community, we have decided to close our lobby and operate through our drive-up window. During this time, we will be observing normal operating hours. If you have questions or concerns, please contact us.